Terms and conditions
Please read carefully before using this website:
A. TERMS APPLICABLE TO ALL USERS:
2. Changes to Terms:
The Website is directed to those individuals and entities located in Australia. It is not directed to any person or entity in any jurisdiction where (by reason of nationality, residence, citizenship or otherwise) the publication or availability of the Website and its content, including its products and services, are unavailable or otherwise contrary to local laws or regulations. If this applies to you, you are not authorised to access or use any of the information on this Website. Skin makes no representation that the information, opinions, advice or other content on the Website (collectively, “Content”) is appropriate or that its products and services are available outside Australia. Those who choose to access this Website from other locations do so at their own risk and are responsible for compliance with applicable local laws.
4. Scope of Use and User E-Mail:
You are only authorised to view, use, copy for your records and download small portions of the Content (including without limitation text, graphics, software, audio and video files and photos) of this Website for your informational, non-commercial use, provided that you leave all the copyright notices, including copyright management information, or other proprietary notices intact.
You may not store, modify, reproduce, transmit, reverse engineer or distribute a significant portion of the Content on this Website, or the design or layout of the Website or individual sections of it, in any form or media. The systematic retrieval of data from the Website is also prohibited.
The commercial use, reproduction, transmission or distribution of any information, software or other material available through the Website without the prior written consent of Skin is strictly prohibited.
5. Copyrights and Trademarks:
The materials at this Site, as well as the organisation and layout of this site, are copyrighted and are protected by Australian and international copyright laws and treaty provisions. You may access, download and print materials on this Website solely for your personal and non-commercial use; however, any print out of this Site, or portions of the Site, must include the Skin copyright notice. No right, title or interest in any of the materials contained on this Site is transferred to you as a result of accessing, downloading or printing such materials. You may not copy, modify, distribute, transmit, display, reproduce, publish, license any part of this Site; create derivative works from, link to or frame in another website, use on any other website, transfer or sell any information obtained from this Site without the prior written permission of Skin.
Except as expressly provided under the “Scope of Use” Section above, you may not use, reproduce, modify, transmit, distribute, or publicly display or operate this Website without the prior written permission of Skin. You may not use a part of this Website on any other Website, without Skin prior written consent.
Skin respects the intellectual property rights of others and expects our Users/ users to do the same. The policy of Skin is to terminate the accounts of repeat copyright offenders and other users who infringe upon the intellectual property rights of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us.
You may not link to this Website without Skin written permission. If you are interested in linking to this Website, please contact us.
7. No Unlawful or Prohibited Use:
As a condition of your use of the Website, you warrant to Skin that you will not use the Website for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Website in any manner that could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Website. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.
Gathering email addresses from Skin through harvesting or automated means is prohibited. Posting or transmitting unauthorised or unsolicited advertising, promotional materials, or any other forms of solicitation to other Users is prohibited. For inquiries regarding a commercial relationship with Skin, please contact us
9. No Warranties:
The Website, and any content, are provided to you on an “as is,” “as available” basis without warranty of any kind whether express, statutory or implied, including but not limited to any implied warranties of merchantability, fitness for a particular purpose, quiet enjoyment, systems integration, accuracy, and non-infringement, all of which Skin expressly disclaims.
Skin does not endorse and makes no warranty as to the accuracy, completeness, currency, or reliability of the content, and Skin will not be liable or otherwise responsible for any failure or delay in updating the website or any content. We have no duty to update the content of the website.
Skin makes no representations or warranties that use of the content will be uninterrupted or error-free. You are responsible for any results or other consequences of accessing the website and using the content, and for taking all necessary precautions to ensure that any content you may access, download or otherwise obtain is free of viruses or any other harmful components. This warranty disclaimer may be different in connection with specific products and services offered by Skin.
10. Governing law, location and miscellaneous:
11. Separate Agreements:
12. Australian Resident:
You represent that you are a resident of Australia.
13. No Professional Advice:
The information available on the Website is intended to be a general information resource regarding the matters covered, and is not tailored to your specific circumstance. You should not construe this as legal, accounting or other professional advice. This Website is not intended for use by minors.
You should evaluate all information, opinions and advice available on this website in consultation with your insurance specialist, or with your legal, tax, financial or other advisor, as appropriate.
14. Users Disputes:
You are solely responsible for your interactions with other Users. Skin reserves the right, but has no obligation, to monitor disputes between you and other Users.
15. User Submissions and Communications; Public Areas:
If you make any submission to an area of the Website accessed or accessible by the public (“Public Area”) or if you submit any business information, idea, concept or invention to Skin by email, you automatically represent and warrant that the owner of such content or intellectual property has expressly granted Skin a royalty-free, perpetual, irrevocable, world-wide nonexclusive license to use, reproduce, create derivative works from, modify, publish, edit, translate, distribute, perform, and display the communication or content in any media or medium, or any form, format, or forum now known or hereafter developed. Skin may sublicense its rights through multiple tiers of sublicenses. If you wish to keep any business information, ideas, concepts or inventions private or proprietary, you must not submit them to the Public Areas or to Skin by email. We try to answer every email in a timely manner, but are not always able to do so.
Some of the forums (individual bulletin boards and posts on the social network, for instance) on the Website are not moderated or reviewed. Accordingly, Users will be held directly and solely responsible for the content of messages that are posted. While not moderating the forums, the Site reviewer will periodically perform an administrative review for the purpose of deleting messages that are old, have received few responses, are off topic or irrelevant, serve as advertisements or seem otherwise inappropriate. Skin has full discretion to delete messages. Users are encouraged to read the specific forum rules displayed in each discussion forum first before participating in that forum.
Skin reserves the right (but is not obligated) to do any or all of the following:
(a) Record the dialogue in public chat rooms.
(b) Examine an allegation that a communication(s) do(es) not conform to the terms of this section and determine in its sole discretion to remove or request the removal of the communication(s).
(e) Monitor, edit, or disclose any communication in the Public Areas.
(f) Edit or delete any communication(s) posted on the Skin Site, regardless of whether such communication(s) violate these standards.
Skin reserves the right to take any action it deems necessary to protect the personal safety of our guests or the public. Skin has no liability or responsibility to users of the Skin Website or any other person or entity for performance or non-performance of the aforementioned activities.
All information relating to or disclosed by any party in connection with the arbitration of any disputes hereunder shall be treated by the parties, their representatives, and the arbitrator as proprietary business information. Such information shall not be disclosed by any party or their respective representatives without the prior written authorisation of the party furnishing such information. Such information shall not be disclosed by the arbitrator without the prior written authorisation of all parties. Each party shall bear the burden of its own counsel fees incurred in connection with any arbitration proceedings.
Judgment upon the award returned by the arbitrator may be entered in any court having jurisdiction over the parties or their assets or application of enforcement, as the case may be. Any award by the arbitrator shall be the sole and exclusive remedy of the parties. The parties hereby waive all rights to judicial review of the arbitrator’s decision and any award contained therein.
18. Limitation of Liability:
Your use of the content is at your own risk. Skin specifically disclaims any liability, whether based in contract, tort, negligence, strict liability or otherwise, for any direct, indirect, incidental, punitive, consequential, or special damages arising out of or in any way connected with access to, use of or reliance on the content (even if Skin has been advised of the possibility of such damages) or that arise in connection with mistakes or omissions in, or delays in transmission of, information to or from the user, any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission or delivery, computer virus, communication line failure, theft or destruction or unauthorised access to, alteration of, or use of records, programs or files, interruptions in telecommunications connections to the website or viruses, whether caused in whole or in part by negligence, acts of god, telecommunications failure, theft or destruction of, or unauthorised access to the website or the content. This limitation of liability may be different in connection with specific products and services offered by Skin some jurisdictions do not allow the limitation of liability, so this limitation may not apply to you.
20. Reservation of Rights
Skin reserves all its rights, including but not limited to any and all copyrights, trademarks, patents, trade secrets, and any other proprietary right that may be in our website, its content, and the goods and services that may be provided. The use of these rights and property requires prior written consent. Skin is not providing you with any implied or express licenses or rights by making services available to you and you will have no rights to make any commercial uses of the website or service without prior written consent.
B. ADDITIONAL TERMS APPLICABLE ONLY TO REGISTERED USERS
21. Accounts and Security:
Skin does not warrant that the functions contained in the service provided by the Website will be uninterrupted or error-free, that defects will be corrected or that this service or the server that makes it available will be free of viruses or other harmful components.
You may not:
(a) select or use a Login Name of another person with the intent to impersonate that person;
(b) use a name subject to the rights of any other person without authorisation;
(c) use a Login Name that Website, in its sole discretion, deems inappropriate or offensive.
You shall notify Skin of any known or suspected unauthorised use(s) of your Account, or any known or suspected breach of security, including loss, theft, or unauthorised disclosure of your password. You shall be responsible for maintaining the confidentiality of your password.
Any fraudulent, abusive, or otherwise illegal activity may be grounds for termination of your Account, at Skin sole discretion, and you may be reported to appropriate law-enforcement agencies.
C. Gift Voucher Terms & Conditions
- Gift Vouchers are legally valid up until the ‘valid until date’, however if vouchers are redeemed after that date at the discretion of the salon, and the cost of the treatment has increased the voucher holder will bear the difference in the cost of the treatment when it was purchased and the cost of when the treatment was performed.
- If 24 hours of notice is not given for any cancellations or no shows for Gift Voucher Appointments the whole value of the voucher is forfeited.
- Packages cannot be split and used in separate days or times – they must be used in one visit as listed.
- The stated “time allowed” on the voucher is not the actual length of the treatment but the time allowed for the treatment.
- No refunds will be given.
- Gift Vouchers are not redeemable for cash.
- Gift Vouchers cannot be used to purchase further gift vouchers.
- Skin will not be liable to any gift vouchers lost or stolen. If you cannot produce the gift voucher but can confirm the date and name the voucher was purchased under, we may still be able to utilise the vouchers details from our system. If you cannot produce the voucher or the correct information, you will have to pay for the services.
- Prices of treatments on the printed price menu were correct at time of printing but subject to change without notice.